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Terms and Conditions

Your use of our website & the offered services and tools are governed by the T&C listed below.

When you avail any of our services, you will be subject to the rules, policies, terms, and conditions applicable on such services. We reserve the right to change, modify, add, or remove portions of these T&C at any time without prior notice.

It is your responsibility to review the T&C regularly to keep track of any new updates. Your continued use of the website after the posting of the updates will constitute an agreement to the revised T&C. The use of our website is only open to persons who is over the age of 18 and can legally enter binding contracts as stipulated under the law of United Arab Emirates.

We reserve the right to cancel your membership / user profile at any point if it is found that you are legally disallowed from forming any contract. Users are responsible for ensuring that their display names and passwords remain confidential.

You will be personally responsible for all activity conducted under your account. In case it is discovered at any point that the information provided by you is inaccurate, not current, or incomplete, we reserve the right to immediately and permanently suspend your membership account and deny you access to the website.

Our website serves as a platform where buyers and sellers meet and interact with each other for carrying out different transactions. As such, we are not party to or have any control on the transactions that happen between users on our website.

Delili will not provide any services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries in accordance with UAE law.

Payment Options / Payment Terms & Conditions

The following method of payments are available to you when you order from Delili

1. Cash on delivery.

2. All Credit Cards.

3. All Local Debit cards.

Refund Policy:


         Refunds will be done on the original mode of payment used.


We are not to be held responsible for any loss or damage caused, while making use of the payment methods available on the website in the following cases:

If you are not authorized to carry out the transaction

If you exceed the present limit mutually agreed upon between you and your bank

If any payment issues arise

If your transaction is declined

All the payments made by you for the purchases/services availed will be in United Arab Emirates dirham only. We do not facilitate any transaction where any foreign currency other than United Arab Emirates dirham is involved.

The payment gateway provided on the website is simply a mechanism to ensure the completion of a transaction between the Buyer and Delili. we will not assume any responsibility for breach of representations and warranties, damage, fraud, non-delivery, non-receipt, non-payment, or non-provision of after sales or warranty services etc. with respect to the products and services displayed on our website. Delili will however assist and to the best of its ability work with the Vendors to resolve any issues described here above.

Prices & Availability


Delili.ae reserves the right to update the prices at any time. Delili and their procurement team work to their best ability to delivery your order, some products that could be unavailable or out of stock at times can be communicated to the Delili team through our want list system or on the product listing, we have a “notify me” button to let you know when the product will be back in stock.


If your order can not be honored, you will be issued a full refund; if part of your order is missing, we will issue a partial refund for the price of the undelivered product.


Discounts, Rewards & Vouchers

Delili.ae reserves right to update their terms and information for Discounts, Rewards and Vouches at any time. If any voucher has been used incorrectly and outside of the terms mentioned, Delili.ae has the right to revoke that voucher and or discount. Misuse of vouches with multiple email address are not allowed, but Delili.ae will do their best to make sure each customer is satisfied.


Website Security

For detailed information on this topic, please visit the privacy policy section, if any questions are still unanswered, then please feel free to contact our call center on +971 4 327 9768  or info@delili.ae




If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at info@delili.ae

All the information on this website is published in good faith and for general information and the purpose of Delili buying members and Delili Vendor members to connect with one another for the purpose of buying and selling a wide range of items.

Delili does not make any warranties about the completeness, reliability, and accuracy of this information. Any action you take upon the information you find on this website (www.delili.ae) is strictly at your own risk.

Delili will not be liable for any losses and/or damages in connection with the use of our website and mobile application.

By using our website, you hereby consent to our disclaimer and agree to its terms.